Company History
Trillium Customs Brokers Inc., is a family owned and operated Customs Brokerage house that was established in May of 1987. Our original goal of providing personal and prompt service for all our clients has not changed, in line with our Company Policy, we have not, nor do we intend to install voice mail, we believe that this type of service would interfere with our clients who require answers on a timely basis. This is only one of our concepts of supplying personal service.
Some of the founding owners as well as some of the next generation are active in the day to day management and operation, they are available to act on any concerns that you, as a valued client may have.
Many of our employees have been with us for a number years and have the expertise to expedite your shipments. We are committed in continuing our ongoing training of new staff to enhance and improve of services to all of our clients.
In addition to customs clearing your goods, we can arrange freight deliveries, exports, track- trace your goods, obtaining Canadian Import Permits to name a few that are required on our up to date computer system which allows us to electronically clear your goods through CBSA at any port in Canada.
Our team has over 90 years of combined knowledge in the Customs Brokerage and Freight Fields and in addition to our commitment to personal service we provide services that can be tailor made to fit your unique Customs and Freight requirements and needs, not ours. Our Customs Consulting Department provides prompt and accurate answers to your questions such as HS Classifications, Duty Rates, Trade Agreements, Anti-Dumping, OGD’s, AMPS or anything else regarding CBSA regulations. We can prepare and file you Drawbacks, Refunds, or Amends as necessary.
Please do not hesitate to contact us at your convenience if you have any questions regarding our fees and services.
Yours Very Truly,
Camilla LeFort-Polesel
President